Customer Stories

Real results.
Real fleets.

How Australian and New Zealand heavy machinery operators are cutting costs, eliminating disputes, and recovering stolen assets with Pacific Fleet Systems.

47-Machine Mining Fleet Cuts Fuel Costs by $180K/Year
Mining
Pilbara, Western Australia · 47 machines

47-Machine Mining Fleet Cuts Fuel Costs by $180K/Year

A Pilbara-based mining contractor running Cat, Komatsu, and Hitachi equipment was logging into three OEM portals every morning. After deploying Pacific Fleet Systems across their full fleet, they consolidated into one dashboard, reduced idle time from 34% to 16%, and saved $180,000 in fuel in the first 12 months.

$180K
Annual fuel saving
34% → 16%
Idle time reduction
3 portals → 1
Dashboard consolidation
62%
Reduction in reactive maintenance
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Civil Contractor Eliminates $45K in Annual Billing Disputes
Construction
South-East Queensland · 28 machines

Civil Contractor Eliminates $45K in Annual Billing Disputes

A South-East Queensland civil contractor was losing $40,000–$50,000 per year to billing disputes with clients over engine hours. After deploying Pacific Fleet Systems, every dispute was resolved within 24 hours using independent telematics records. Billing disputes dropped to zero within 6 months.

$45K
Annual billing disputes eliminated
Zero
Unresolved disputes in 12 months
24hrs
Average dispute resolution time
3 assets
Stolen equipment recovered
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NZ Plant Hire Company Recovers 3 Stolen Excavators in 48 Hours
Plant Hire
Auckland & Waikato, New Zealand · 63 assets

NZ Plant Hire Company Recovers 3 Stolen Excavators in 48 Hours

An Auckland-based plant hire company with 63 assets across the North Island deployed Pacific Fleet Systems after a series of theft incidents. Within 3 months, three stolen excavators were recovered within 48 hours of theft using GPS tracking. The company also identified 8 assets with utilisation below 30% — leading to a fleet rationalisation that freed up $280,000 in capital.

3 assets
Recovered after theft
48hrs
Average recovery time
$280K
Capital freed from fleet rationalisation
8 assets
Identified as underutilised
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